Privacy Policy
This privacy policy explains how AdriAna SRL collects and processes personal data provided via the website www.adrianasrl.be.
1. Data controller
The data controller is AdriAna SRL, a limited liability company with its registered office at Chemin des Douglas 233, 5377 Hogne, Belgium, registered with the Belgian Cross-Border Register (BCE) under number 1022.424.540.
Contact email address: contact@adrianasrl.be
2. Data collected
AdriAna SRL collects personal data provided voluntarily by the user when they use the website’s contact form.
The data concerned may include: name, email address, telephone number where provided, and the content of the message sent via the contact form.
The website may also process certain technical data necessary for its operation, security and protection against spam, such as the IP address, browser type, certain information relating to the device used, the date and time of connection, as well as data generated by strictly necessary cookies.
Where comments are enabled on certain pages or posts, the data entered in the comment form, the IP address and browser information may be collected to enable the comment to be published and to detect spam.
AdriAna SRL does not ask users to provide sensitive data via the contact form or comments. It is recommended that you do not provide such information in the free text fields.
The website does not include a customer area or an online ordering system.
3. Purposes of processing
Data is processed in order to respond to enquiries addressed to AdriAna SRL, to keep track of communications, to handle requests for information, quotes or contact, and to maintain a reasonable record of communications in the event of a subsequent enquiry relating to the same contact.
It may also be processed to ensure the proper technical functioning of the website, and to protect the website against spam, abuse, unauthorised access attempts and malicious behaviour.
The data is not used for automated marketing, commercial profiling, targeted advertising or resale to third parties.
4. Legal basis for processing
Depending on the nature of the data and the request, the processing is based on AdriAna SRL’s legitimate interest in responding to messages sent to it, following up on its communications, and ensuring the proper functioning and security of the website.
It may also be based on the performance of pre-contractual measures where the request relates to commercial information, a quote, a service or a potential contractual relationship, as well as on the user’s consent where they voluntarily provide their data via the contact form or post a comment.
5. Retention period
Data submitted via the contact form is retained for a maximum of 24 months from the date of the last communication with the data subject.
Comments published on the website, along with the associated metadata, may be retained for as long as the comment remains displayed on the website, unless a valid request for deletion is made by the data subject.
Technical data relating to the operation, security or anti-spam measures of the website is retained for as long as necessary for these purposes.
Upon expiry of the relevant time limits, the data is deleted, unless longer retention is necessary to comply with a legal, accounting or administrative obligation, or to defend the legitimate rights and interests of AdriAna SRL in the event of a dispute or litigation.
6. Recipients of the data
Data submitted via the contact form is intended for AdriAna SRL.
It may also be processed, to the extent necessary for the operation of the website, email services, security and the technical tools used, by the following service providers and tools: Hostinger, WordPress, WPForms, Akismet Anti-Spam, All in One SEO, Ocean Extra and Polylang.
These service providers and tools are used solely within the scope of their respective functions: hosting, email, form management, security, anti-spam, SEO, website appearance, technical operation or translation.
Data is not sold, rented, exchanged or disclosed to third parties for commercial purposes.
7. Transfers outside the European Economic Area
AdriAna SRL does not intentionally transfer data collected via the contact form to a country outside the European Economic Area.
As certain technical service providers may rely on infrastructure or subcontractors located in different countries, any transfers carried out by these providers are governed by their own contractual commitments and by the mechanisms provided for in the applicable data protection regulations.
8. Cookies and tracking tools
The website www.adrianasrl.be uses only cookies and technical elements necessary for its operation, security, site administration and protection against spam.
These elements may relate, in particular, to the operation of WordPress, the management of forms, administrator logins, site security or spam prevention.
The website does not use Google Analytics, Google Site Kit, advertising cookies, advertising pixels, commercial profiling systems or marketing tracking tools.
When embedded content from third-party sites is displayed, such as videos, maps, posts or other external elements, these sites may set their own cookies or collect certain data in accordance with their own privacy policies.
9. Security
AdriAna SRL takes reasonable measures to protect data transmitted via the website against loss, unauthorised access, alteration, disclosure or destruction.
Access to messages received via the contact form is restricted to those who need to see them in order to process the enquiries received.
10. Rights of data subjects
In accordance with applicable data protection regulations, every data subject has, under the conditions set out therein, the right of access, rectification, erasure, restriction, objection and portability where applicable, as well as the right to withdraw consent where processing is based on consent.
To exercise these rights, the data subject may contact AdriAna SRL at the following address: contact@adrianasrl.be.
In order to process the request and prevent any disclosure of data to an unauthorised person, AdriAna SRL may request additional information to confirm the identity of the applicant.
11. Complaints to the supervisory authority
If a person believes that their data is not being processed in accordance with the applicable regulations, they may lodge a complaint with the Belgian Data Protection Authority.
Data Protection Authority
Rue de la Presse 35
1000 Brussels
Belgium
Telephone: +32 (0)2 274 48 00
Email: contact@apd-gba.be
Website: www.autoriteprotectiondonnees.be
12. Changes to this policy
AdriAna SRL may amend this privacy policy to reflect changes to the website, its services, the tools used, or the applicable regulations.
The applicable version is the one published on the website at the time of viewing.